SHIPPING &RETURNS POLICY

 Payment Policy:

 At BEBEADS , all transactions are conducted in USD currency only . Please be

 sure to enter your address correctly. We are NOT responsible for lost packages due to an

 incomplete or incorrect address.


Shipping & Delivery Policy 

We ship our product to most countries worldwide, for all domestic and international

packages. While we strive to deliver goods in the time frame we specify, we cannot

guarantee or accept liability for deliveries made outside of this time frame. As we rely on

third party shipping companies to facilitate our customer deliveries for us, we cannot

accept liability for out of pocket expenses or other costs incurred due to failed or delayed

Deliveries.


Once an order has been processed, a tracking number usually takes 3-7 business days to

be generated. Please take note to allow 3-5 business days for your tracking information to

be updated. If you have not received your tracking number within 7 business

days and/or if the tracking status is “not available” within 3-5 business days from the

time you have received your tracking number, kindly send us an email

at [email protected]


The processing time for orders is 3-5 business days. Once shipment is already loaded on

the plane, estimated delivery is 14-20 business days internationally.

Please take note that there are some unforeseen circumstances like customs delays that we are unable to control on our end, some delays are expected if there is an upcoming holiday season.

We are not liable for deliveries that are affected by customs, natural occurrences, transfers

from USPS to the local carrier in your country or air and ground transportation strikes or

delays, nor any extra fees, customs or backend charges incurred.


Please be aware: All FREE Gifts from our store will not fall under the standard shipping

times and may take 30 days or longer to receive your gift.


IMPORTANT:

We are not responsible if a package is not deliverable because of missing, incomplete or

incorrect destination information. Please enter the correct shipping details when checking

out. 

If shipping information is not entered in correctly before your item gets shipped out

(within 24 hours), we are not responsible for the lost package. 

If you realize you have made an error in your shipping details, kindly e-mail us at [email protected]  as soon as possible.



Return & Exchange Policy 

14 Day Return Policy 

We have a strong 14 day return policy upon receiving your item(s). You may return the

item only after 14 days of receiving the item as long as it is NOT used and remains in the

original packaging. 

After 14 days we will NOT offer refunds under any circumstances. If

you are unhappy for any reason, please contact us at [email protected] and let us know. 

We want to make sure your buying experience remains pristine.



Damaged Product

We will refund or replace ANY damaged product no questions asked. Please send an

email to [email protected] within 14 days upon receiving the item. After

14 days we will NOT refund any items.


Replacement

In the events where the product received comes with manufacturing defects, buyers are

entitled to request for a reimbursement or replacement within 14 days of receiving the

 item. 

Buyers may be required to provide photographic evidence of the product’s

manufacturing defects to [email protected] If the case is deemed

valid, Bebeads will cover related costs to reimburse.

 After 14 days of receiving the item, buyers can no longer request for item

 reimbursement for any reason.



Cancellation on Orders

In the event you wish to cancel your order, please contact us within 12 hours upon

receiving confirmation of your order at [email protected] Please be

advised that any cancellations requested after 12 hours or purchase will not be

entertained.